{"id":52,"date":"2020-06-03T19:33:07","date_gmt":"2020-06-03T16:33:07","guid":{"rendered":"http:\/\/demo.safirtema.com\/rota\/?page_id=52"},"modified":"2025-09-02T23:27:39","modified_gmt":"2025-09-02T20:27:39","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/avrasyabaglanti.com.tr\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><\/p>\n\n\n\n<div class=\"wp-block-safirtema-sorucevap safir-faq\"><div class=\"question\"><div class=\"icon\"><\/div><span class=\"text\">Which standards do your products comply with?<\/span><div class=\"openclose plus\"><\/div><\/div><p class=\"answer\">Our products are manufactured in accordance with internationally recognized standards such as DIN (German Institute for Standardization), ISO (International Organization for Standardization), EN (European Standards), and ASTM (American Society for Testing and Materials). These standards define the dimensional accuracy, mechanical strength, surface coating quality, and production tolerances of the products. Depending on our customers' project requirements, we can provide production and certification in accordance with both European and American standards. Additionally, upon request, our products can be certified according to the EN 10204 standard. <strong data-start=\"736\" data-end=\"763\">3.1 Material Certificate<\/strong> can be delivered together. This indicates that the products have been verified through chemical and mechanical testing and have passed quality control processes.<\/p><\/div>\n\n\n\n<div class=\"wp-block-safirtema-sorucevap safir-faq\"><div class=\"question\"><div class=\"icon\"><\/div><span class=\"text\">Do you provide EN 10204 3.1 certificates for all your products?<\/span><div class=\"openclose plus\"><\/div><\/div><p class=\"answer\">Yes, the EN 10204 3.1 certificate is provided free of charge upon request.<\/p><\/div>\n\n\n\n<div class=\"wp-block-safirtema-sorucevap safir-faq\"><div class=\"question\"><div class=\"icon\"><\/div><span class=\"text\">Is there a minimum order quantity?<\/span><div class=\"openclose plus\"><\/div><\/div><p class=\"answer\">Standard products generally do not have a minimum order quantity. However, for custom-made or specially coated products, a minimum quantity may apply for economic production and coating processes. We will inform you about this during the quotation stage.<\/p><\/div>\n\n\n\n<div class=\"wp-block-safirtema-sorucevap safir-faq\"><div class=\"question\"><div class=\"icon\"><\/div><span class=\"text\">What do different quality grades of products of the same size mean?<\/span><div class=\"openclose plus\"><\/div><\/div><p class=\"answer\">Bolts, nuts, or screws with the same dimensions can be produced in different strength classes (e.g., 8.8, <br>10.9, 12.9, etc.). These grades indicate the tensile and yield strength of the material. The appropriate grade should be selected based on the application requirements.<\/p><\/div>\n\n\n\n<div class=\"wp-block-safirtema-sorucevap safir-faq\"><div class=\"question\"><div class=\"icon\"><\/div><span class=\"text\">Who is responsible for shipping costs?<\/span><div class=\"openclose plus\"><\/div><\/div><p class=\"answer\">For domestic shipments within Turkey, the recipient pays for shipping. For pricing including shipping, please contact your sales representative.<\/p><\/div>\n\n\n\n<div class=\"wp-block-safirtema-sorucevap safir-faq\"><div class=\"question\"><div class=\"icon\"><\/div><span class=\"text\">How is my order packaged?<\/span><div class=\"openclose plus\"><\/div><\/div><p class=\"answer\">All orders are packaged in appropriate boxes, bags, or pallets according to product size and weight. Industrial export orders are shipped on pallets and labeled.<\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":4,"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":687,"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/pages\/52\/revisions\/687"}],"wp:attachment":[{"href":"https:\/\/avrasyabaglanti.com.tr\/en\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}